Posts Tagged ‘Management’
www.ibm.com With clear Service Level Agreements we are able to attune to our clients expectations, resulting in effective prioritisation and increased client satisfaction. Technical Manager Peter Mortensen, KMD, explains how this works in practice. Transcript: [Peter Mortensen, KMD] My name is Peter Mortensen. I’m a Technical Manager at KMD, Denmark. KMD is also a service provider besides being the data center for the municipalities. It means that the municipalities now are a customer and not being the owner. So we have the SLAs and we have formal agreements with the municipalities on operating their systems. Now that we have been acquired by new owners, we’ll have to focus more on profit. We have to produce a larger profit than we are used to, coming from being a non-profit company. That means that we have to cut down costs. We have to utilize our equipment more than we used to. And we have to automate more than we used to. We have to relieve the technicians, the people from the daily operations to do something that brings us forwards. So we have to produce the same world class services for our customers but at a lower price. We had this HR system called Passbook2 that we run for customers and we used to run it on a farm of servers. It was HP servers but on a farm of servers. And it was quite a successful model for us. So we saw these servers just came in one by one to operate this system, to run this system. We had to do something to keep up with this growth. And as I’m …
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Novell upgrades Zenworks PC management features
Novell has released a new version of its Zenworks PC management suite, consolidating separate applications through a new unified administrative console, and adding a range of features including awareness of the end user’s identity and location.
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The Microsoft Management Console (MMC) is a tool that has been around since Windows 2000. It’s a way to create custom applets for various aspects for managing your computers. It may be be used locally or remotely. The nice thing is that if you use a control center applet frequently, you can use the MMC to create a quick launch icon on your desktop for it. Providing training videos since last Tuesday. technoblogical.com Thanks for watching.
Ipswitch, Inc. Network Management Division Announces Plans to Add Array of Powerful Features in WhatsVirtual 2.0
Ipswitch, Inc., the developer of the WhatsUp Gold suite of innovative IT management software, today announced that it plans to add an array of powerful features to its virtual infrastructure management tool, Whatsup Gold WhatsVirtual, a plug-in module that delivers accurate and up-to-date availability and performance information into VMware®-based virtual server infrastructures.
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PJ Technologies’ Goverlan v7 Provides Remote Management of Virtual Desktops
New Offering Supports Citrix and Microsoft Terminal Services Thin Clients
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Quest Software Takes Windows Management OnDemand with Software as a Service
Quest Software, Inc. (Nasdaq: QSFT): read more
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Remote Fleet Management System improves uptime, reduces TCO.
Based on Linux thin server appliance, @Remote(TM) Office allows businesses to remotely manage Ricoh devices, optimize device usage, and reduce total cost of ownership (TCO). Functionality covers collecting device data, receiving and reporting service and toner alerts, as well as enabling remote firmware upgrades. Additionally, this intelligent remote management system offers secure, Web-based …
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Padova Technologies Teams up with Bright Computing to Simplify Scalable Cluster Management
Two leading HPC providers join forces to simplify scalable cluster management.
Read more on PRWeb via Yahoo! News
Cfengine Nova Brings the Power of Unix Management to Windows
Cfengine Nova for Windows Provides Cross Platform Server Life Cycle Management to Reduce Customer Support Incidents by More Than 70% While Providing Real-Time Compliance
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